Retry patterns. Idempotency. Observability.
External APIs fail. Networks flake. inflooens is built to handle failure gracefully and recover automatically.
Built for failure
Not because we expect to fail, but because we expect external systems to.
Exponential Backoff
All external API calls implement exponential backoff with jitter. Failed calls retry automatically with increasing delays to avoid thundering herd.
Idempotent Operations
All write operations are idempotent. Retries don't create duplicate records. Same request, same result.
Circuit Breaker
External integrations implement circuit breaker pattern. Failing services are temporarily bypassed to prevent cascade failures.
Timeout Management
All callouts have explicit timeouts. No hanging requests. Fast failure enables quick recovery.
Event-driven processing
Salesforce Platform Events power our async processing architecture.
Encompass Sync Queue
Handles bidirectional sync between Salesforce and Encompass
Credit Pull Queue
Manages credit pull requests to multiple providers
Message Queue
Processes SMS, email, and notification delivery
AI Analysis Queue
Queues loan analysis requests to Luna backend
You can't fix what you can't see
inflooens provides complete visibility into system health, queue status, integration performance, and error patterns—all within Salesforce.
Real-Time Dashboards
Salesforce dashboards showing sync status, queue depth, error rates, and processing times.
Platform Event Monitoring
Monitor event publishing and consumption. Detect backlogs before they become problems.
Error Alerting
Automated alerts on error rate spikes, integration failures, and queue backlogs.
Audit Logs
Complete audit trail of all operations for compliance and debugging.
Governor-limit safe by design
Salesforce has limits. We architect around them.
| Governor Limit | Our Approach |
|---|---|
| SOQL Queries | Bulk patterns, query optimization, selective queries |
| DML Statements | Batch processing, collections, upsert operations |
| CPU Time | Async processing, efficient algorithms, caching |
| Heap Size | Streaming, lazy loading, memory-conscious design |
| Callout Time | Async callouts, timeout management, circuit breaker |
| API Limits | Composite API, batching, off-peak scheduling |
From 10 loans to 10,000
Architecture that scales with your business.
Horizontal Scaling
AWS Lambda scales automatically. More loans, more concurrent functions. No capacity planning required.
Async Processing
Heavy operations run asynchronously. User interface stays responsive. Background jobs handle the load.
Caching Strategy
Luna results cached for quick re-access. Guideline searches cached. Reduce redundant processing.
What happens when things go wrong
Planned responses for common failure scenarios.
Encompass Unavailable
If Encompass is down, users can continue working in Salesforce. Changes queue for sync when Encompass recovers. No data loss.
Credit Provider Down
Multi-provider architecture means automatic failover. If Experian is down, try Equifax. If all down, queue request for retry.
AI Backend Timeout
If Luna's AI backend times out, user sees graceful error with option to retry. Basic loan data still visible. Analysis can be re-requested.
Salesforce Platform Issue
inflooens relies on Salesforce availability. We monitor Salesforce status and inherit their 99.9%+ uptime SLA.
Questions about reliability?
Our technical team can discuss SLAs, disaster recovery, and reliability architecture in detail.
Talk to Our Technical Team